Contact Us

We're here for you! From our large selection of products to our one-on-one support, we are dedicated to helping you succeed in your business. If there is anything we can do to improve your pro lab experience, please contact us.

Contact Info

Main Lab
920 Disc Drive, Scotts Valley, CA 95066
(831) 475-6686
(800) 435-6686
Fax (831) 475-5275
Customer Service Holiday Hours
6:00 a.m. to 6:00 p.m. Monday through Friday
November 22nd - Closed for Thanksgiving
December 23rd - Open from 10:00 a.m. to 3:00 p.m. PT
December 24th - Open from 9:00 a.m. to 6:00 p.m. PT
December 25th - Closed for Christmas
December 26th - 31st - Open regular hours, 6:00 a.m. to 6:00 p.m. PT Monday through Friday
January 1st - Closed for New Years - Happy New Year!
Email Support is always 24/7. Send your questions to, and we will get back to you ASAP.
Lobby Hours
9:00 a.m. to 6:00 p.m. Monday through Friday
Employment Opportunities
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Order Change Request
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Customer Service
Customer Service Manager
Tiffanie Morrasy
Integration, Fulfillment, and Business Development
Joy Sanchez
Larry Abitbol