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Internet Explorer users (version 7 and above): To access Bay Photo's ftp site, use the "Click to Access FTP" button above. Once the window has loaded, click the Page button in the tool bar in the upper right, and select Open FTP site in Windows Explorer. A dialog will open to allow you to enter the user name and password.

What you need to know about FTP...

For Bay ROES orders that are having problems uploading via ROES you can try to "Save for Alternate delivery". This creates a single file with a .ro extension. This file contains exact copies of all of your jpegs as well as your order. You can then access our ftp site and drop this .ro file into our ROES folder.

Accessing an FTP site allows you to work with files and folders on FTP servers much like you work with them on your own computer. You can view, download, upload, rename, and delete files and folders. If you need permission from the FTP server to perform any of these actions, you will be prompted to provide your username and password.

FTP allows you to send files to us, or for you to pick up files from us, by literally moving them from our computers to yours or visa versa. Some people like to save their Bay ROES and other orders to their hard drive and manually upload them to our FTP site. You can also pick up files, such as those that are sent to us for color correction, from our FTP site.

You can drag files and folders from or to an FTP site. However there are several programs available that give you a cleaner and more full-featured interface to work with FTP. For the Mac you need to get FETCH. For PC's we recommend Turbo FTP. Smart FTP or WS_FTP are also very good.

More on FTP... FTP stands for File Transfer Protocol. A protocol is a language that enables computers to speak to one another. FTP is used to make files and folders publicly available for transfer over the Internet. In some cases you may need to get permission from the network computer's administrator to log on and gain access to files on the computer. But often you'll find that you can use FTP to gain access to certain networks or servers without having an account, or being an official password holder, with that computer. These "anonymous" FTP servers can contain a broad range of data that is publicly available through FTP.

The Internet address (URL) for an FTP server looks slightly different from the URL you use for a typical Web page. How much access you have to files and folders on FTP servers depends on what kind of permissions you have with the FTP server.